Return & Warranty policy
Dear customer, if for any reason you are not satisfied with the product that you have received from Incharger - you can simply return it within 30 days of receiving your purchase.
In case of product defects that were caused by manufacturing errors or during transportation, Incharger provides a 1 year warranty from the date of purchase for all of its products. The warranty does not cover defects that occurred due to improper installation and use, any accidents or intentional abuse.
In order to return the product, it must be in the same condition as you received the product - no signs of wear or any abuse, packed with the original packaging and labels. Otherwise the return will not be accepted and you will not be refunded.
If you want to return a product:
1. Fill our online return form (https://incharger-parts.com/return-add) to provide details of your order and the reason for return.
2. The registered return will be investigated and we will contact you within 3 business days.
3. If the return is confirmed, you will be provided with a link to our carrier’s website to register your pick up time and print your shipment labels.
4. After the return shipment is received, you will be refunded:
o In case of return: order amount, after deducted return shipping, import, duties or other taxes
o In case of warranty return: full order amount.
If you have any questions - please contact us at:
Mon – Fri: 09:00 – 18:00 (UTC/GMT 3)
Molėtų pl. 71, LT-14259 Vilnius, Lithuania